Headquarter
Surabaya
Jl. Tanjungsari 44i
Kompleks Pergudangan Permata
H: 031-7496004, 031-7496333
F: 031-7484706
M: 0811 3225 2922, 0812 5900 0095
Representative & Store
Semarang
PT. Sutindo Raya Mulia
Jl. H. Agus Salim 49 – Kav 9
M: 0822-2103-5930
H: 024-351 0055, 356 8855
Get in Touch
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Tell us more about how we can help you. Tell us your business goals and we’ll see how we can create something amazing together.
Frequently Asked Questions
Damaged or incorrect item?
Contact WhatsApp at 0812 3040 5000 within a maximum of 24 hours after receiving the item. An unboxing video is required.
How to track an order?
Check via the marketplace where you made the purchase. For WhatsApp orders, the tracking number will be sent by the admin after the item has been handed over to the courier.
Can I change or cancel an order?
Orders that have already been paid cannot be changed or canceled. Please ensure your order details are correct before making payment.
How to clean the product?
Use a soft cloth and water or a neutral liquid soap. Avoid harsh chemicals (acids, bleach, cleaning powders) and rough brushes to maintain the product’s coating.
Are spare parts available?
Yes, they are available. Contact WhatsApp at 0812 3040 5000 and include a product photo/invoice for stock checking.
Head Office Surabaya
Jl. Tanjungsari 44-B Kompleks Pergudangan Permata
Surabaya 60181
Branch Office Jakarta
KanTo Mega Glodok Kemayoran Blok A1-2
About
We always prioritize innovation and technology for our products. To maximize customer satisfaction, we provide 5 years warranty for our products and outstanding after-sales services.
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Address
Jl. Tanjungsari 44i Kompleks Pergudangan Permata
Surabaya, 60181
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A Sutindo Group Company
A Sutindo Group Company
2024 AER Sanitary
